Shipping & Cancellation

Naushedgool Cloothing Hub Private Limited
Website: www.prepall.fashion

Shipping Policy

At Naushedgool Cloothing Hub Private Limited, we are committed to delivering your orders safely, quickly, and reliably. Please read the details below to understand how we process and ship your products.

1. Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
From time to time, we may offer free shipping promotions.

3. Delivery Timelines

Estimated delivery time within India:

Standard delivery: 5–7 business days
Metro cities: 3–5 business days
Remote/Rural areas: May take longer based on courier availability

Note: Delivery timelines may vary due to weather conditions, courier delays, or other unforeseen circumstances.

4. Tracking Your Order

Once your order is shipped, you will receive an Email/SMS with tracking details.
You can track your order through the courier partner’s tracking portal or via the website link provided.

5. International Shipping

Currently, we ship only within India.
International delivery may be introduced in the future.

6. Delayed or Lost Shipments

If your order is delayed or not delivered within the estimated timeframe:

Please contact us at: contact@prepall.fashion
We will coordinate with the courier partner to resolve the issue promptly.

7. Shipping Contact Details

📍 Return/Shipping Address:
Naushedgool Cloothing Hub Private Limited
3-301 Building No 29 Veer Savarkar Marg Shakarpur 110092 New Delhi

📧 Email: contact@prepall.fashion

Cancellation Policy

At Naushedgool Cloothing Hub Private Limited, we want you to have a smooth and satisfying shopping experience. If you need to cancel an order, please review the following guidelines:

1. Order Cancellations

Orders can be cancelled within 24 hours of placement or before they are shipped.
Once your order is processed or dispatched, it cannot be cancelled.
To cancel your order, email us at contact@prepall.fashion with your order details.

2. Cancellation of Customized or Special Products

Custom-made, personalized, or promotional items cannot be cancelled or refunded once confirmed.

3. Refund for Cancelled Orders

If a cancellation is approved, the refund will be issued to your original payment method within 7–10 business days.
Refund timelines may vary depending on your bank or payment provider.

4. Failed or Undeliverable Orders

If an order cannot be delivered due to unforeseen issues or stock unavailability, we will notify you and issue a full refund immediately.

5. Order Modifications

Changes such as address updates or size/color modifications can only be made before the order is shipped.
Please contact us immediately if you need to modify your order.